Enter your order number and the email you used at checkout to see where your water system is, from order to installation.
Your order number is in your confirmation email. Have an account? Log in to see all your orders.
What each status means
- Order Received – we have your order and are preparing it.
- Ordered – your system has been ordered from the manufacturer.
- Shipped – your system is on its way to us.
- Ready to Schedule – your system has arrived; pick a convenient installation time.
- Installation Scheduled – your appointment is booked; we will text you before we arrive.
- Installed – done! Enjoy clean, great-tasting water.